The best ecommerce agency in Melbourne is the one that passes this check.
Every ranking of Melbourne ecommerce agencies was written by an agency or paid for by one, including this page. So instead of a list, here is the check to run on any agency in twenty minutes, and how we score on it, with the numbers on the client’s own screen.
- No pitch deck
- Findings yours to keep
- Month to month after 90 days
Short answer: the best ecommerce agency in Melbourne for your store is the one that will show you a client’s revenue with a starting point and a timeframe, charge you a flat fee, and fix your tracking before spending your money. Most agencies fail at least one of those three, and you can check all three without a meeting. Our ecommerce growth agency in Melbourne page sets out how we work; below is how we score on the check, and how to run it on anyone else.
How we score on the check
| The check | What most agency sites show | What Sellevate shows |
|---|---|---|
| Revenue, with a baseline and dates | Logo walls and percentages with no starting number. | Tuff Gear: A$222K in the 12 months to August 2026, up 274%. Koi Koi Inbox: up 205% in seven months. Both read from the client’s own Shopify admin, published with permission. |
| How the fee is charged | A percentage of ad spend, so the agency earns more when you spend more. | A flat fee stated on the first call. No mark-up on media. Your accounts, your card. |
| A commitment on the timeline | None. The industry norm is to carry no risk. | Live in 90 days or you stop paying until it is. Then month to month. |
| What happens in week one | Campaigns launch. Spend starts before anyone knows if the checkout works. | Tracking, then the site, then the funnel. Findings in writing before you pay a cent. |
| Where they actually are | An Australian landing page for an offshore company. | Geelong, Victoria. ABN on every page, a Google Business Profile you can visit, an hour from Melbourne. |
If that is the agency you were looking for: book a free ten minute call and we will read your store and your ads before it, or send three answers and get the findings in writing within 24 hours. Either way you keep the findings.
Now the same check, for everyone else on your shortlist.
The twenty minute check
Percentages without a baseline are not proof
"500% growth" tells you nothing unless you know the starting number. A brand going from $2,000 to $12,000 a month is 500%. So is $200,000 to $1.2 million. Ask for the from, the to, and how long it took. If an agency cannot show at least one journey that way, they are showing you a percentage because the absolute number is small.
Ask how your ad spend will be billed
If the fee is a percentage of spend, the agency earns more when you spend more, regardless of outcome. A flat fee scoped to your revenue stage removes that conflict and is usually cheaper once the budget grows.
Ask what happens in week one
The right answer is tracking, then the site, then the funnel. If the answer is "we launch campaigns", your money will be spent before anyone knows whether the checkout works.
Check where they are, not where they say they serve
Several agencies ranking for Australian ecommerce searches are UK or US companies with an Australian landing page. That is fine if you know it. Look for an Australian address and an ABN on the site.
Melbourne specifically
Melbourne is a big enough market that most national agencies list it, and few are actually there. For an ecommerce brand that rarely matters: the work is remote, the ad platforms are the same, and the fulfilment is at your warehouse. Where it does matter is suburb level targeting for a brand with a physical presence, and photography. Ask whether the team has done either in Melbourne before, not whether they have a Melbourne page.
Questions owners ask
Is Sellevate in Melbourne?
No, we are in Geelong, an hour down the road, and we say so plainly on every page. We run Melbourne brands remotely, with the senior team in your accounts, and we come up when a quarter needs a table rather than a screen.
How much does a Melbourne ecommerce agency cost?
Serious ecommerce retainers in Australia mostly sit between $2,500 and $10,000 a month depending on channels and store size. Ours is a flat monthly fee set by revenue band and stated on the audit call, never a percentage of spend.
What is the fastest way to compare two agencies?
Ask both for one client journey with a starting revenue, an ending revenue and a timeframe, and ask both how they bill ad spend. Those two answers separate agencies faster than any pitch deck.
Rather just get the answer for your business?
The free audit applies all of this to your market, your competitors and your numbers. Ten minutes on a call; the written findings are yours either way.